I'm a reliable, hard-working, and resourceful person. I always take the job seriously and make sure that my clients will be satisfied with the work that i'm doing.

I've been in the BPO industry for more than 10 years with 8 years of technical support experience, and more than 2 years of supervisor/support role. These experiences combines to me doing voice, remote support, chat, email, and social media support.

With my 8 years technical support experience, i have done support for end-users of products/brands like Microsoft, Verizon, AT&T, Lenovo, Dell, and Spotify. I've done hardware, software, printer, up to Virus removal support to our end users, which gave me a lot of experience when it comes to doing technical support.

Work Terms

I am looking for a full-time home-based job right now and I'll be happy to join your company any time. I have no problem with schedules as I'm used to supporting countries that follows GMT, PST, and EST. I'm very flexible with the schedule and I'm willing to do overtime if needed. I already have everything setup at home. I have two laptops, a quiet space, and a stable 5mbps internet connection and a backup mobile LTE for special scenarios.