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Skills

  • CRM
  • Customer Acquisition
  • Customer Analysis
  • Customer Care Services
  • Customer Satisfaction
  • Customer Service
  • Customer Success Management
  • Customer Support
  • Microsoft Excel
  • Quality Assurance
  • Support
  • Technical Support
  • Transcription
  • Zendesk

Services

  • Support

    $6/hr Starting at $200 Ongoing

    Dedicated Resource

    I am a bilingual Customer Service Specialist with over 5 years of experience, adept at handling customer complaints and providing top-notch technical support. Proficient in CRM tools such as Zendesk,...

    CRMCustomer AcquisitionCustomer AnalysisCustomer Care ServicesCustomer Satisfaction

About

I am a bilingual Customer Service Specialist with over 5 years of experience, adept at handling customer complaints and providing top-notch technical support. Proficient in CRM tools such as Zendesk, Ameyo, and Angaza, I excel at improving customer satisfaction and promptly resolving technical issues. Additionally, I am a skilled transcriber with a high-quality computer and headset, ensuring accurate and efficient transcription work. I am available to work and committed to delivering exceptional results.

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