A Microsoft Certified professional with over 9 years of experience in IT Support, Software Support, IT sells, IT Operations.
I am a seasoned Microsoft Certified professional with over 9 years of experience in IT Support, Software Support, IT sells, IT Operations.
I used to provide remote support more then 2000 employees as well as remote clients and managed 5000+ IT assets.
I used to provide support over the calls, emails, ticketing portals (e.g. JIRA, Manage Engine Service Desk(ZOHO) etc).
Till now I provided remote support in below countries,
USA, Puerto Rico, UK, Dubai, Kuwait, South Africa, Thailand, Philippines, Canada.