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Skills

  • Administrative Assistant
  • Customer Service
  • Management
  • Travel Planning
  • Virtual Assistants
  • Creative
  • Email Marketing
  • Hotel Industry
  • Marketing
  • Accounting
  • Admin Assistant
  • Admin Support
  • Adobe Photoshop
  • Adobe Premiere Pro
  • Advertising

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Services

  • Customer Service and Operations

    $30/hr Starting at $25

    Over 3.5 years of experience as a Customer Service and Operations Manager. I have worked for a travel company remotely, driving customer satisfaction & growth, and delivering over 3000 customer trips...

    Administrative AssistantAnalyticsCreativeCustomer SatisfactionCustomer Service

  • Sales Agent

    $15/hr Starting at $25

    Worked as a sales agent for SunSpot Tours. 1. Converted in-bound leads to sales of mostly 4 and 5 star vacation packages in Europe 2. Advised & upsold customers finding suitable vacation & itinerary...

    Customer ServiceLead GenerationManagementSalesSales Representative

  • Administrative Assistant

    $15/hr Starting at $30

    Extremely good at organization and creating structures in companies and for individuals. Enjoy writing SOP for handovers and training manuals.

    Admin AssistantAdministrative AssistantCreativeEmail HandlingEmail Marketing

  • Virtual Assistant

    $17/hr Starting at $25

    Virtual Assistant and Customer Service Manager: 4 years I specialize in customer service and administrative tasks for micro and small businesses, organizing calendars and travel, customer emails, and...

    AccountingAdministrative AssistantAdobe PhotoshopAdobe Premiere ProAdvertising

  • Travel Reservations

    $12/hr Starting at $25

    I have worked in travel for the past 4 years. Do you need me to arrange hotels, air bnbs, flights, and transfers? Then no problem!

    Admin SupportHotel IndustryTravel Planning

About

Virtual Assistant, Customer Service, Travel Planner, Marketing

Virtual Assistant and Customer Service Manager: 4 years
Marketing and Office Assistant: 4 years

I specialize in customer service and administrative tasks for micro and small businesses, organizing calendars and travel, customer emails, and queries, social media profiles, and marketing campaigns to increase customer satisfaction and growth.

My skills include;
- Slack, Skype, Intercom, LiveChat, Zendesk, and Trello,
- Computer literate: Microsoft, Mac and MS Office
- Google Drive
- Basic knowledge of Photoshop and Premiere Pro
- Marketing (Advertisements and Websites)
- Wordpress, Shopify, MailChimp
- Social Media
- Project Management.

I am exceptionally organized, with strong time management skills, and I have excellent communication skills with very good patience.

I pride myself on providing you with the highest quality of work and building strong rapport in a project.

Work Terms

I am available to work at any time, Im extremely flexible. The best form of communication is via email or Skype. I am extremely familiar with Slack also and am available for phone calls.
Payment can be invoicing to my UK account and Paypal.

Holly Dolke
Holly Dolke
West Malling, Kent, United Kingdom
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