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Skills

  • Admin Support
  • Appointment Setting
  • Cold Calling
  • Customer Service
  • Data Entry
  • Excel
  • Marketing
  • Marketing Industry
  • Mobile
  • Sales
  • Scheme
  • Training
  • Virtual Assistants

Services

  • Cold calling, Appointment setting

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    Cold calling and appointment setting expert. I have handled different campaigns in the past. From setting up appointments for a solar company, digital marketing industry, healthcare products, loan and...

    Appointment SettingCold CallingMarketingMarketing IndustryMobile

  • Inbound sales/customer service represent

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    I possess a deep sales background and customer services set. Very well experienced in doing up sell and service extension to current customers. Excellent customer service is essential in obtaining new...

    Customer ServiceSales

  • Data Entry

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    Gathering of information from sources like websites, directories and people and pasting the acquired information on spreadsheet or a CRM.

    Data Entry

  • Virtual Assistant

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    Providing admin support by answering incoming calls from existing clients, responding to emails, segregating files, setting up meetings for the boss and following up on pending accounts

    Admin SupportVirtual Assistants

  • Team Lead

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    Experience in team leading with a minimum number of five agents in a team. -Screen and hiring new applicants for our new campaigns. -Brief them about the company rules and policies and set them up with...

    ExcelSchemeTraining

About

Customer Service, Appointment setter, Virtual Assistant. Sales (inbound/outbound), Team managing.

As an accomplished call center representative with an extensive experience in customer service, inbound/outbound selling, appointment setting, and team managing. I offer a 5 years of job experience, I started my career as an outbound appointment setter for an insurance company.

In 2011, I worked as an inbound telemarketer working for 825 Solutions, a local outsourcing company. The campaign alone ran for two years and I have been consistently recognized as one of the top 5 agents every month. I was one of the leading agents who front line the production and maintained the conversion standing of the campaign at its highest peak.

In 2012, I was promoted as a team leader for an outbound campaign which is into student loans. What our team do is that we are calling out students who would like to get help on how they can apply for a student loan or how they can lower down their payment on their existing student loan debts.

July of 2014, I become a home-based agent for five months. It is basically an outbound appointment setting campaign. The company is Australian-based that caters both local and foreign campaigns. During my employment with the company, the employer placed me to different projects like solar campaign, banking, mobile service provider etc. January 2015, I was hired as a Floor Manager for a home-based telemarketing company. I handle 5 different campaigns all at once which are all outbound campaigns.

May- Sept 20, 2015
I worked as an Virtual Assistant for a London-based businessman, he has a lot of properties for rent all over United Kingdom. My job is to engage with customers inquiring about the availability of the property, preparing contract, set-up monthly rental and payment option.

September 2015- February 2016
I worked for a Florida based outbound company that calls out customer who are under different health insurance, As an outbound telemarketer we contact people that would like to get health products vitamins and brace support.

Work Terms

I can work 40+ hours/week.
Payment: Paypal
Communication: Skype, email, hangout and viber