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Skills

  • Telephone Support
  • Call Center
  • Call Center Management
  • Call Logging
  • Call Monitoring
  • Cold Calling
  • Customer Satisfaction
  • Customer Service
  • Information Technology
  • Loyalty Program
  • Outbound Sales
  • Sales
  • Telemarketing
  • Telesales

Services

  • Cold Calling

    $6/hr Starting at $250 Ongoing

    Dedicated Resource

    I am an expert in reaching out to potential customers or prospects who have not previously expressed interest in your product or service. This proactive approach to sales is often used to generate leads,...

    Call CenterCall Center ManagementCall LoggingCall MonitoringCold Calling
  • Customer Service Support

    $6/hr Starting at $250 Ongoing

    Dedicated Resource

    Providing Customer Support involves assisting customers over the phone, addressing their inquiries, resolving issues, and ensuring a positive experience. It's a critical function for businesses aiming...

    Customer SatisfactionCustomer ServiceInformation TechnologyLoyalty ProgramSales

About

"Turning Conversations into Connections, One Call at a Time."

I have worked BPO Industry for the past 15 years and have seen different changes and challenges.
Still, I was able to conquer it and became a team lead for more than 12 years.

I worked with TELCO Customer Support, Technical Support, and Sales Expert and managed B2B Accounts.

Transitioning to freelancing made me work as a social media manager, cold caller, junior finance officer, and more.

Work Terms

I would prefer being paid for weekly and is willing to go with terms upon negotiation.