I'm a hard worker, an active communicator and pride myself in my work. My number one goal is 100% client satisfaction, and willing to do whatever is necessary to produce an excellent product

I'm Jhonas D. Sison, 23 years of age, currently a junior college student and is taking up Bachelor of Science in Hospitality Management at Negros Oriental State University. I am residing at L. Rovira Rd., Lower Camanjac Dumaguete City, Negros Oriental 6200 Philippines.

I've experienced working with Business Process Outsourcing companies as a Customer Service Representative. One of them is Qualfon Philippines, Inc. on where I handled an account of a Cellular Service Provider which is based in United States of America, aside from offering products, we were trained for technical processes to solve product and service issues for the customer. My position is with the Escalation Operations Team, which is expected to give good verbal communication, call handling and proper escalation procedures to provide good quality service and customer satisfaction.
My second experience was with SPi Global, Inc. which I worked with a USA based Floral company, we were trained on how to up sell products and make outbound calls for technical issues. Also trained for email support to review customer issues for efficient and intelligent handling, to provide good quality products and as well as customer satisfaction.