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Skills

  • Billing
  • Booking
  • Customer Care Services
  • Customer Service
  • Email Marketing
  • Email Services
  • Inbound Calls
  • Market Plan
  • Order Form
  • Order Tracking
  • Outbound Calls
  • Phone Support

Services

  • Customer Service Representaive

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

    I worked in a BPO industry for 4 years as a CSR and handled inbound and outbound calls and also answering emails as well with different accounts. The accounts that I handled are 2 TELCO companies which...

    BillingBookingCustomer Care ServicesCustomer ServiceEmail Marketing

About

"Work harder than you think Yesterday"

I worked in a BPO industry for 4 years as a CSR and handled inbound and outbound calls and also answering emails as well with different accounts. The accounts that I handled are 2 TELCO companies which are Sprint and Metro by T-Mobile, Dental Insurance which is Guardian, Hotel Reservation which is Hilton and an Online Shopping account which is Create and Craft.

I am the on assist them when they need an explanation for their billing, providing payment arrangement, providing the eligibilities of their insurance, booking, cancelling and upgrading their hotel rooms and processing and tracking their orders.

These are my responsibilities when I got hired as a CSR for those accounts.

Also I am currently handling a small business as a online seller. It is not my business but this is my friends business. In this journey I find myself that I can decide when it comes on marketing. I am also the one who manage it from posting, promoting or marketing up to processing the order.

Work Terms

i can work 40hours a week so meaning 8hrs per day. I can do overtime if necessary. lowest per hour that I can accept is $3 that is fine with me. English is the only language I preferred.

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