Amazon Expert at your service. I will help manage your Seller Central Account

I have more than 10 years of experience in customer service. I worked for Amazon Customer Service for more than 5 years. I was a Quality Specialist monitoring and listening to the agents. I moved to another company and handled a team of 15 agents working for an Inbound Collections campaign.

I am currently working at home offering my services as an Amazon expert. I handle a variety of tasks as outlined below:

• Email Support – Responding to Buyer Messages, Seller Feedback, and Product Reviews.
• Listing Optimization – Optimizing Titles, Bullet Points and Product Description using the top keywords.
• Keyword Search – Searching for top keywords using Merchant Words, Helium 10, Jungle Scout and Keyword Inspector
• Creating Manual and Automatic Sponsored Products Campaigns
• Fixing listings like Stranded ASINs, Suppressed ASINs, Restricted Listings and products flagged as Hazmat
• Managing cases
• Creating SOP documents
• Creating FBA Shipments
• Reimbursements for Damaged and Lost Inventories
• Creating and Managing Promotions
• Filing Reconciliation Cases
• Creating Replacement Orders and Processing Refunds
• Creating new product listings for EU accounts
• Uploading new product listings via Bulk Upload template
• Managing a small team and providing them support for any of the above tasks

I am also a VA for a Shopify store.

I am very excited to share my skills and how they would fit your needs.

Work Terms

I am available 20 hours a week.

I can be reached anytime on Skype. My Skype ID is live:junabeth.laude1.