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Skills

  • Analytics
  • Chat Support
  • Company Profile
  • Content Writing
  • Editing
  • Email Support
  • LiveChat
  • Marketing
  • Social Media Marketing
  • Trend Analysis
  • Web Chat
  • Writing

Services

  • Media Analyst

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    The media analyst will track, analyse, and report on the media coverage of the company and its products. They will also monitor and manage the company's media budget and develop relationships with media...

    AnalyticsChat SupportCompany ProfileEmail SupportLiveChat

  • Virtual Assistant

    $8/hr Starting at $30 Ongoing

    Dedicated Resource

    A virtual assistant (VA) is a remote administrative, technical, or creative professional who provides services to clients from a home office. VAs offer a wide range of services, such as: Administrative...

    Content WritingEditingMarketingWriting

About

*Seasoned BPO professional with 7 years of experience providing exceptional customer service and a proven track record of resolving complex customer issues. Leveraged strong communication, problem-solving, and organisational skills to consistently exceed customer expectations.

I transitioned into the media analysis field in 2023, bringing a keen eye for detail and analytical thinking to the role. Effectively tracked, analysed, and reported on media coverage to inform marketing and PR strategies.