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Skills

  • Account Management
  • Avaya
  • Client Administration
  • Client Contact
  • Client Issue Resolution
  • Correspondence Management
  • Customer Service
  • Order Processing
  • Salesforce
  • Telephone Support

Services

  • Customer Service

    $30/hr Starting at $1K Ongoing

    Dedicated Resource

    I am a Customer Service representative with over 5 years of experience. I have experience in managing a case load of fifty consumers and maintaining their state waiver programs. Throughout my customer...

    Account ManagementAvayaClient AdministrationClient ContactClient Issue Resolution

About

Integrity based professional seeking to only provide ethical, and exceptional work!

I am a Customer Service representative with over 5 years of experience. i have experience in managing a case load of fifty consumers and maintaining their state waiver programs. Throughout my customer service career I have maintained over 98 percent in client service satisfication. I have provided solutions through my excellent problem-solving skills,to aide clients. I possess great emotional intelligence to de-escalate clients during complex situations. Experience with researching and multi-tasking on databases like sales-force, crave, dynamics, micorsoft office, google, service channel.

Finra licenses Series 7 & 63 obtained in 2022 and are active. I create music and also edit audio if you need help.

Website link is for my music discography in case you are in need of services or audio editing.

Work Terms

Prefer weekly pay, sent to bank on file.
Minimum pay rate of $30 per hour at minimum.