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Skills

  • Management
  • Customer Service
  • Administrative Assistant
  • Email Services
  • Email Support
  • Event Planning
  • Microsoft Access
  • Networking
  • Remoting
  • Social Media Marketing
  • Software Development
  • Accounting
  • Active Directory
  • Adobe
  • Adobe AIR

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Services

  • Email Support Executive - Northaware.com

    $14/hr Starting at $30 Ongoing

    Dedicated Resource

    Administrative Task Shopify / Shipstation / Stripe / Email management Social media Platforms Kickstarter Zendesk

    Administrative AssistantCustomer ServiceEmail MarketingEmail ServicesEmail Support

  • Calendar Management - Travel Assistant

    $9/hr Starting at $25 Ongoing

    Dedicated Resource

    Handling Business Advertisements through Poster and Videos. Logo Creation Booking Air-flights, Hotel Reservations & Tourist Destinations. Handling Events for Business Purposes. Providing ideas for...

    Administrative AssistantAdobe AIRAdvertisingContent WritingCreative

  • Technical Support Executive

    $10/hr Starting at $27 Ongoing

    Dedicated Resource

    Accounts: T-Mobile UK Remote resolution of technical incidents reported by end users regarding: PC's, Laptops, Printers Network connection, Internet Access, standard and client's application. Software...

    AccountingChat SupportCommunication SkillsCustomer ServiceEducation

  • IT HELPDESK LVL 2 / PAYMENTS AND RISK

    $20/hr Starting at $30 Ongoing

    Dedicated Resource

    Responsibilities: - Missing Payment Investigation Tools: Swift Payplus Merva AS400 Abacus Active Directory MS Office Adobe Applications RSA VPN Logmein

    Active DirectoryAdobeApp DevelopmentCalendar DesignCalendar Management

About

Customer Support Executive | Executive Assistant | IT Helpdesk

Thank you for viewing my profile.

Are you looking for a Top Quality Customer Support Executive? Rockstar Virtual Assistant or IT Help-desk Analyst? You are in the right page.

I have been working for this industry for 8 years now assisting U.S., UK, Australia and international clients providing different kinds of services. I am a quality focused individual with advance knowledge to Technology and Administrative work. I already demonstrated a successful history in the field of customer service providing technical resolutions to customers. I have strength in communication, organization, training and commitment in meeting the metrics imposed by the clients or employer. Coming from a contact center background with a strong grip of the English language, so communication will never be an issue, adaptability, flexibility, critical thinking and being detail oriented are some of the skills I possess. I respect due dates and deadlines and adhere to schedules. I am well versed in administrative tasks and even lead other officers to a goal set. I love a challenge and I like working to impress. I am willing to undergo an extensive training and learn new skills and seeking the opportunity to apply my knowledge and skills in a new and challenging environment and to contribute to the success of your business.

My experiences with previous organization are listed below such as:

Australia New Zealand Bank
T-mobile UK
Nike Inc.
Dlink US and Canada
McGraw-Hill Financial and Education
Atos Information Technology
Siemens Inc
Salesforce

Job Function:
Customer Support Executive
Rockstar Virtual Assistant
IT Helpdesk Analyst
Travel and Calendar Management
Executive Assistant


If you think I'm fit for the job feel free to contact me. I'm very flexible in terms of my schedule and rates. The good news is I am available to start immediately.



Looking forward to working together!


Francis Chua
"A winner is a dreamer who never gives up."

Work Terms

I am available 24 x 7. Please feel free to message me or message me at skype kikowckd@gmail.com