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Skills

  • Chat
  • Consultant
  • Customer Service
  • Email Support
  • English Language
  • Explore
  • French Language
  • Guide
  • Kpi
  • Project Management
  • Reports
  • Support
  • Talk
  • Training
  • Web Chat

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Services

  • Zendesk consultant

    $90/hr Starting at $90 Ongoing

    Dedicated Resource

    I have been working in the Customer Service industry for the past 6+ years.  I help my clients with Zendesk:  -From the selection of the right plan to the service's subscription. -Implementation from...

    ChatConsultantCustomer ServiceEmail SupportEnglish Language

About

CX solutions and the right talents, fast, easy, and cost-efficiently.

Located in Lille, Lima and Los Angeles, OCC247 is specialized in BPO. We assist our clients over different scopes linked to sales and customer service.
At OCC247 we offer our clients the ability to build a team around a project, guaranteeing a stable team and scaled team with the growth of the client.
It offers 3 mains services:
★ Workforce: by deploying agile and multilingual agents , adapting to any kind of structure.
★ Services: with audit and optimization services, setting-up processes and identifying KPIs and their tracking.
★ Tools: Setting-up and support to implement multi-channel tools such as Zendesk.
OCC247 is specialized in the start-up industry, fast growing companies, and international structures.

Founded: 2021

Work Terms

According to the project and the consultant the schedule is subject to change.
On project mode 50% of the cost is required at the signature. The balance is due at the end of the project.
On hourly rate once every two weeks an invoice will be sent with the total amount of hours produced and the cost linked.