Banner Image

Skills

  • Administrative Assistant
  • Client Development
  • Management
  • Marketing
  • Sales
  • Appointment Setting
  • Business Development
  • Calendar Management
  • Client Assessment
  • Client Contact
  • Client Issue Resolution
  • Client Orientation
  • Communication Skills
  • Correspondence Management
  • CRM

Sign up or Log in to see more.

Services

  • Customer Retention & Support

    $25/hr Starting at $500 Ongoing

    Dedicated Resource

    Are you seeking to enhance your customer retention rates? Are you facing challenges with customer cancellation requests via e-mail or chat, resulting in a low success rate? Do you have a team that is...

    Administrative AssistantBusiness DevelopmentClient AssessmentClient ContactClient Development

  • Experienced Virtual Assistant

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    Are you overwhelmed by administrative tasks, customer service inquiries, or data management? It's time to partner with an experienced Virtual Assistant (VA) who can not only lighten your workload but...

    Administrative AssistantAppointment SettingCalendar ManagementClient DevelopmentCorrespondence Management

About

Experienced Client Services and Business Development Expert - Elevating Relationships and Achieving Results

Greetings! I'm an accomplished and forward-thinking professional with a diverse background spanning sales, customer service, and business development. With a strong track record of achieving results, I'm driven by a passion for building relationships and delivering exceptional customer service.

Employment History Highlights:

Senior Client Services Manager, Knight Frank, London, United Kingdom, July 2022 - Present: Specializing in the Prime Central Market, I excel in identifying and nurturing client relationships, offering invaluable advice, and demonstrating skills in problem-solving, collaboration, leadership, and critical thinking. My role extends to growing the local market share, building credibility with prospective clients, and delivering exceptional service.

Head of Business Development, Marketing and Admissions, COTHM College of Tourism and Hotel Management, Lahore, Pakistan, June 2021 - June 2022: In this role, I developed and executed marketing strategies, trained admission teams, managed inquiries data, conducted training for 'Finishing Arts' courses, and organized branding events. I significantly contributed to revenue generation through admissions.

Senior Client Services Manager, Knight Frank, London, United Kingdom, October 2018 - June 2021: I continued to excel in client services, expanding market share and maintaining exceptional service levels.

Lettings Administrator and Lettings Negotiator, Forbes Lettings and Moving City, London, United Kingdom, 2017: I handled property launches, advertising, descriptions, and brochures, and conducted viewings while ensuring legal compliance.

Sales Secretary, Core Team, Knight Frank, London, United Kingdom, July 2016 - October 2016: I efficiently supported the team with administrative tasks.

Maître' Trainer, The Light House, Battersea, London, United Kingdom, February 2016 – October 2016: I contributed to staff training and development.

My career journey reflects my commitment to excellence, relationship-building, and results-driven approaches. Let's connect and explore opportunities for collaboration.

Work Terms

Adaptable to different times zones, preferred method of communication whatsapp

Attachments (Click to Preview)