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Skills

  • Client Contact
  • Client Issue Resolution
  • CRM
  • Customer Experience Management
  • Customer Retention
  • Customer Satisfaction
  • Customer Service Management
  • Relationship Management
  • Social CRM
  • Zendesk

Services

  • Customer Service

    $15/hr Starting at $500 Ongoing

    Dedicated Resource

    Hello, I am newbie here - my name is Linh who has more than 5 years been working in customer service via omni-channel such as: phone, chat on social media (facebook,...), ecommerce, on website, process...

    Client ContactClient Issue ResolutionCRMCustomer Experience ManagementCustomer Retention

About

Hello, my name is Linh who has more than 5 years been working in customer service via omni-channel such as: phone, chat on social media (facebook,...), ecommerce, on website, process the orders and support customer basing on CRM, ERP or ecommerce platform and other tools.

Furthermore, I have worked as a lead of CS team who takes responsibilities about productivities, qualities and performance of CS with daily/weekly/monthly's repport superior requirements.