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Skills

  • Business Process Outsourcing
  • Customer Service
  • Lead Generation
  • Materials
  • Meeting Facilitation
  • Research
  • Sales
  • Training
  • Virtual Assistants

Services

  • Trainer | Account Manager

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    I’ve been with the BPO Industry for more than 5 years with diverse (Customer Service, Technical, and Sales) account and culture. Recently, I’ve worked as a Trainer and Sales Manager (at the same time)...

    Business Process OutsourcingCustomer ServiceLead GenerationMaterialsMeeting Facilitation

About

I’ve been with the BPO Industry for more than 5 years with diverse (Customer Service, Technical, and Sales) account and culture. Recently, I’ve worked as a Trainer and Sales Manager (at the same time) for a sales (in-house) account. In that position, I was responsible for training new hires, up-skilling/re-training, creating & updating training materials, facilitating WBR (weekly business review) & client meetings, managing, coaching and quality listening of 16 agents.

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