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Skills

  • Ad Posting
  • Advertising
  • Amazon S3
  • Client Coordination
  • Customer Service
  • eBay Sales
  • E-Commerce
  • Email Marketing
  • Email Services
  • Email Support
  • Gmail
  • Google
  • Google Docs
  • Infusionsoft
  • Lead Generation

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Services

  • eCommerce Customer Support

    $10/hr Starting at $25 Ongoing

    Dedicated Resource

    Manage emails, issue refunds, approve returns, resolve eBay cases and negative feedback and list products in eBay. The following are the tools I've used in eCommerce business management activities such...

    Ad PostingAdvertisingAmazon S3Client CoordinationCustomer Service

About

To GROW and CONTRIBUTE is my ultimate goal and commitment as a virtual professional.

I started as a part time online English teacher to Japanese students. A year half later, I decided to go full time in being a virtual professional by accident because I was only referred to a client by my friend who was also looking for another person to help out.
I started out as a VA to manage social media accounts and create basic online ads for a start up US based eCommerce store. Then I did customer support for other eCommerce businesses. I have experience managing the inbox for an online store, issuing refunds, coordinating returns and resolving eBay cases and negative feedback. I also did product listing.

The following are the tools I've used in eCommerce business management activities such as email management and CRM: ReplyManager, Reamaze, HelpScout, Orderdesk, eBay Resolution Center, Shipstation, Slack, Intercom, Infusionsoft, Google Docs, Dropbox, SurveyMonkey, Google Hangouts, Skype, Slack, Wunderlist and Gmail.

I've edited a website stored in Amazon S3, managed social media accounts using Agorapulse, managed app users in Buildfire and edited transcripts via Temi.com. I do marketing activities such as jobs/services ads posting, social media marketing and off page SEO by creating backlinks. I can also do workflow coordination.

I am a work in progress. My ultimate goal and commitment is to GROW and CONTRIBUTE. To GROW with the client as I work efficiently to learn the ropes of the job, build lasting professional relationships and to CONTRIBUTE to the success of the project.

Work Terms

Flexible working hours.
Payment via Paypal or direct bank transfer.
Available for Skype call and chat. Open to any channel the client prefers.