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Skills

  • Communication Skills
  • Customer Service
  • CRM
  • Document Conversion
  • Interpersonal Skills
  • Lead Generation
  • LinkedIn
  • Management
  • Marketing
  • Sales
  • Salesforce
  • Web Scraping
  • Zendesk

Services

  • Lead Generator

    $7/hr Starting at $0 Ongoing

    Dedicated Resource

    Throughout my career, I have developed and implemented successful lead generation strategies that resulted in increased sales and revenue growth. My strong analytical skills and ability to identify market...

    Communication SkillsCustomer ServiceDocument ConversionLead GenerationLinkedIn
  • Customer Support

    $7/hr Starting at $25 Ongoing

    Dedicated Resource

    I am proficient in using various customer relationship management (CRM) tools, including Zendesk, Salesforce, and Freshdesk. Additionally, I possess excellent communication and interpersonal skills that...

    Communication SkillsCRMCustomer ServiceInterpersonal SkillsManagement

About

Efficiency and Productivity is the specialty. Bringing you professionalism and guaranteed services to make you smile.

Meet Mary,
A Virtual Assistant with over 2 year of experience in customer service, lead generation, email management and appointment setting. I am passionate about delivering exceptional virtual support that drives organizational success and enhances productivity.

At Digital Witch IT Support Community, I went through phases of training to build my on Demand IT skills which has helped me build my career and improved my knowledge on Information Technology. My versatile skills and effective customer support management led to an 80% increase in client base, significantly boosting the company’s profits and positioning the facility for future growth.

As a Customer Support, I have developed the ability to manage a diverse range of clients, ensuring high levels of customer satisfaction through personalized and efficient service.

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βœ…Lead Generation
βœ… Customer Support
βœ… Appointment Setting
βœ… Email and Calendar Management
βœ… Communication
βœ… Problem-solving and research skills
βœ… Live Chat Support

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πŸ”ΈMicrosoft Office Suite (Word, Excel, PowerPoint)
πŸ”Έ LeadScrape
πŸ”Έ Slack
πŸ”Έ Zoom
πŸ”Έ Loom
πŸ”Έ Zendesk
πŸ”Έ Go high-level
πŸ”Έ Freshdesk
πŸ”Έ HubSpot
πŸ”Έ Google Workspace (Docs, Sheets, Slides)

I am a virtual assistant you can trust to handle daily operational activities, allowing you to focus on strategic goals. I am also eager to learn and adapt to new tools to further streamline processes.

πŸ”΄Thank you for taking the time to read through my profile. I look forward to connecting and exploring opportunities to add more value.

Work Terms

$7/hr

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