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Skills

  • Call Center
  • Customer Service
  • Outbound Sales
  • Telemarketing
  • Accounting
  • Bookkeeping
  • Call Monitoring
  • Collections
  • Communication Skills
  • Customer Training
  • Financial Communications
  • Financial Services
  • Payment Gateway Integration
  • Telesales
  • Travel Planning

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Services

  • Customer Service

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

    Was able to exceed the monthly goal by more than 130%. Answer inbound calls from Guests and Owners who purchased a timeshare. Assisting the Owners and Guests with their travel dates, general inquiry,...

    Call CenterCustomer ServiceOutbound SalesTelemarketingTelesales

  • Owner Services - Travel (Reservation)

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

    Involves conducting research for owner issues utilizing internal support Groups, contract files, finance, sales administration, and resort personnel. Makes appropriate decisions regarding owner resolution...

    Call CenterCall MonitoringCustomer ServiceTelemarketingTravel Planning

  • Financial Analyst (Collections)

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

    Keeping track of assigned accounts to identify outstanding debts. Locating and contacting debtors to inquire about their payment status. Analyze transactions made on the account and search required information...

    AccountingCollectionsFinancial ServicesOutbound SalesPayment Gateway Integration

  • Online Bookkeeping

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

    Beginner in XERO but is willing to learn Performed general bookkeeping duties, including posting information to accounting software, XERO online and regularly reconciling accounts.  Processed and documented...

    BookkeepingCommunication SkillsCustomer TrainingFinancial CommunicationsXero Software

About

Reliable, energetic, and resourceful customer service professional with over five years of experience resolving customer complaints and promoting conflict resolution. Ability to cultivate key client relationships for multiple campaigns in diverse industries. Expertise in client services, account management, and relationship-building.