Passionate and Result-Oriented Superstar All Around Va

I started working around 2011 as a Customer Service Support for eBay US for about a year. I was transferred to do phone banking for Chase Bank.

Around 2013, I joined AT&T as a Technical Support representative. In the same year, I moved to Telstra International Philippines Inc as a Billing and Sales Representative. Later, I was promoted to a Team Leader.

I stayed with Telstra from 2014-2018 and have been assigned to lead various projects such as Project Jumpstart or Boot camp which is a program designed to accelerate the site's major KPI's such as customer satisfaction, AHT, and callbacks.

The most recent experience I had with Telstra was a Sales Lead - I managed a team who is responsible for inbound sales for Telstra Small Business.

I have also worked as an all-around VA for any adhoc tasks ranging from eCommerce order fulfillment, email handling, and review/feedback management for an Australian Hair Dye company.

My top skills are - my ability to mentor and coach, handle administrative tasks such as payroll for my team, handle escalation skills and create reports for sales, do a business weekly review with our stakeholders.

I have the grit and passion required for any fast paced and dynamic role, I am a fast learner with a growth mindset. I also have the right combination of skills, experience, and attitude.

If you are looking for someone to help your company who is a high-spirited, self-motivated, aggressive and goal-oriented employee, then you got the right person.

Work Terms

Flexible time, bank deposit/PayPal, preferred mode of communication:Skype slack viber