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Skills

  • Asian Business
  • Outsourcing Consulting
  • App Development
  • Business Rescue
  • Call Center Development
  • Call Center Management
  • Call Center Start Up
  • Customer Support
  • Management
  • Operations Management
  • Process Design
  • Project Management
  • Analysis
  • Business Analysis
  • Business Consulting

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Services

  • Analysis, Operations, Management

    $55/hr Starting at $25 Ongoing

    Dedicated Resource

    Project Management - With more than 6 years of managing remote workers in all parts of the world, being a Certified ScrumMaster, and having managed projects of more than $10 million, I can provide the...

    AnalysisApp DevelopmentAsian BusinessBusiness AnalysisBusiness Consulting

  • Project Management

    $55/hr Starting at $25 Ongoing

    Dedicated Resource

    Project Management - With more than 13 years of managing local and remote workers in all parts of the world, a solid understanding of both Waterfall and Agile methodologies (plus being a Certified ScrumMaster),...

    App DevelopmentAsian BusinessBusiness RescueOutsourcing ConsultingProject Management

  • Call Center Consulting

    $55/hr Starting at $25 Ongoing

    Dedicated Resource

    Customer Support - Having built, managed, and grown call centers and support operations in the Philippines and Cambodia of up to 200 agents, providing multi-lingual mail, phone, and chat support to people...

    Asian BusinessCall Center AdministrationCall Center DevelopmentCall Center ManagementCall Center Start Up

About

International Business Consultant - Providing Business Analysis, Operations Management, Business Startup and Rescue/Turnaround Services

17 years of International Management including living abroad more than 8 years. I have more than 3,000 hours on oDesk with a perfect 5-star rating but am new to Guru.

A select few companies for whom I have done work:

• HP
• AOL
• Compaq
• Runa Tea
• Morgan Stanley
• Department of Defense
• Department of Homeland Security

Countries where I have resided for work:

• USA (I am an American)
• Cambodia
• Canada
• Costa Rica
• Hong Kong
• Hungary
• Philippines (Permanent Resident)
• Macau
• Singapore
• Spain
• Vietnam

Industries in which I have worked include:

• Manufacturing
• Food / Beverage
• Banking
• Insurance
• Military / Defense
• Online Gaming
• Distribution and Logistics
• City Governments
• Call Centers
• Business Services

I am an experienced professional who understands real world business and technology, provides quality work, will not suddenly vanish, and understands how small details affect the big picture. If you need help you can depend on, please contact me.

Work Terms

The majority of my work is on a fixed-rate with 50% down payment, but I am open to hourly work depending on the circumstances. I enjoy working with entrepreneurs, and invite you to contact me about any ideas you may have where I can be of assistance.