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Skills

  • Client Assessment
  • Client Issue Resolution
  • Salesforce
  • Zendesk
  • Account Management
  • Account Manager
  • Administration Support
  • Administrative Assistance
  • Administrative Assistant
  • Business Development
  • Chat Support
  • Client Administration
  • Client Contact
  • Correspondence Management
  • CRM

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Services

  • Customer Service & Success

    $6/hr Starting at $25 Ongoing

    Dedicated Resource

    Top Rated Customer Service VA. I am proactive, focused, and professional, with vast expertise within the administrative & customer support industry. My devotion and administrative work knowledge and organizational...

    Administrative AssistantBusiness DevelopmentClient AssessmentClient Issue ResolutionCRM

  • Customer Support Phone, Email & Chat

    $8/hr Starting at $250 Ongoing

    Dedicated Resource

    Here is a list of tasks that I can perform: • VA & Admin Support • Email & Chat with Customer Service • eCommerce Order Processing • Replacements & Refunds • Personal & Business Customized Dashboards...

    Account ManagementAccount ManagerAdministration SupportAdministrative AssistanceChat Support

About

Customer Service | Booking & Reservation | Inound Sale & Onboarding

Top-Rated Plus VA, with vast expertise in administrative tasks & customer support. My devotion and administrative work knowledge with professional manners and organizational skills make me a tremendous fit for any job.

Experienced working in these platforms..
✔Zendesk, Freshdesk, Gorgias, Zoho Mail.
✔Shipstation, Oberlo, Easyship, Frontend.
✔Shopify, Wallmart, Amazon.
✔Subbly, Cratejoye, Hubspot, Zoho.
✔Pipedrive, Salesforce, Netsuite, Connectwise (Manage & Automate).


Below are my expertise but not limited to :
✔ Customer Support (Email & Chat)
✔ Customer Service Cold to Warm Leads
✔ MSP Technical Sales Specialist
✔ Call Support Verification.
✔ Inbox Management.
✔ CRM & IT Support
✔ Clients Database Building
✔ Onboarding & Vericiation.
✔ Order Processing
✔ Booking & Reservation
✔ Vendors & Quotes

Tools & Equipment for work.
✔ Own VoIP Server/ Dialer (USA, Canada, Australia).
✔ A quiet workplace with electricity backup
✔ Core i7 6th Gen Workstation Laptop
✔ Jabra Noise-cancelling headphones
✔ 40 Mbps internet with 4G Backup

Work Terms

Fulltime 40 hours / week

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