I would like to start becoming a on the side Data entry specialist or customer service representative.
OBJECTIVE
I would like to start being a virtual assistant or data entry specialist. My long term goal is to eventually become a security analyst or security engineer.
EMPLOYMENT HISTORY
01/2017 - Present Shift Manager Starbucks
• I started at Starbucks with previous Management at another coffee shop. I started as a regular worker and
worked my way up to now a shift manager in less than a year.
• My responsibilities include management of employees, who inventory management, food safety management
and awareness, cash flow inventory, cash counting and ensuring correct procedures are followed, running a team
to correctly assist customers under an intense busy environment, customer service and correctly handling any
problems, and serving the products and ensuring all company policies are followed while serving these products.
08/2014- 09/2017 Coffee Beanery: Manager
• My responsibilities on this job included, multi tasking under very high pressure customer flow was a summer
resort city.
• Leading a team of about 5-10 people every day, in charge of inventory and ordering, making sure all companies
policies and drink recipes are upheld to the best quality, ensuring the top customer service and solving any
problems that came in the way, and also teaching/training foreign exchange students from different countries how
to be an efficient barista and team member.
• Later on I was given a lot more jobs to do which gained me my first experiences in data entry. These jobs
included entering product management and counts into Microsoft excel, entering customer margins and profit,
making spreadsheets of the overall business, and completing some accounting.
EDUCATION HISTORY
• Currently enrolled at University of Maryland in the computer Science: Cyber Security major.
• I have been in college for 2 years while maintaining excellent grades as well as maintaining a full-time job.
• I would love to start working with something more along my field of interest which is computers.
Work Terms
i am pretty flexible with my schedule as I am currently employed at Starbucks. I usually am available more at night on weekends and more in day Monday-Friday. I am a beginner at this so I am not asking for any high price at all.