Banner Image

Skills

  • Administrative Assistant
  • Amazon
  • Copy and Paste
  • Data Collection
  • Data Entry
  • File Management
  • Form Filling
  • Leadership
  • Order Entry
  • Order Processing
  • Sales
  • Social Media Account Management
  • Troubleshooting
  • VoIP

Services

  • Versatile Virtual Assistant

    $10/hr Starting at $1K Ongoing

    Dedicated Resource

    Hi, I’m Russel – a results-driven and versatile Virtual Assistant with over a decade of experience in customer service, technical support, sales, and team leadership. While I’m just starting my official...

    Administrative AssistantAmazonCopy and PasteData CollectionData Entry

About

"Your right hand in the hustle — powering growth, owning the grind, and delivering results that speak louder than words."

Hi! I’m Niel Russel Teoxon, and my professional journey spans over 10 years of experience in the BPO industry, where I’ve grown from being a frontliner in customer service and technical support to leading teams and generating high-quality sales as a Virtual Assistant, Social Media Manager, and Sales Development Representative.

My career really took shape when I discovered my talent for connecting with people—whether solving their tech issues at Asurion TechLog or managing a dual-role team at Stellar Philippines. I was promoted to Team Leader just six months in, leading both customer service and sales teams to exceed targets and consistently deliver top-tier performance.

At CEO Hero, I leveled up again—working as an SDR and acting training coach. I developed and ran training programs that increased lead conversion rates by 20%. I’ve always been passionate about helping others grow, streamlining workflows, and using tools like Go High Level, Canva, Slack, and Notion to keep everything organized and effective.

But beyond work, I’m big on balance. I love working out to stay fit and focused, and basketball is my go-to sport to unwind and stay competitive. My favorite way to spend the weekend? With my kids. They’re my biggest inspiration and the reason I keep pushing forward.

What matters most to me are growth, integrity, and building meaningful connections. I value working with teams where collaboration and trust lead to shared success. I’m always looking for new challenges where I can bring my energy, experience, and drive to the table—while still making time for the people and passions that keep me grounded.

Work Terms

Hours of Operation:
I’m available for both full-time and part-time roles, with flexibility to adjust my schedule based on the client’s preferred working hours. Whether it’s standard business hours, evening shifts, or weekend support, I’m open and adaptable to what works best for the team.

Payment Terms:
I’m open to discussing payment terms that align with the scope of work and project timeline. Weekly or bi-weekly payments via PayPal, Wise, or any mutually agreed-upon platform work well for me.

Preferred Communication Style:
I value clear, consistent communication. I’m comfortable using Slack, Zoom, Google Meet, or any communication tools preferred by the client. I’m responsive, proactive, and always aim to keep communication professional and collaborative.

Attachments (Click to Preview)