Clinical Data Curation/Abstraction, Medical Underwriting and Claims
● Executed project activities with key focus on defining Service Level Agreements (SLAs), Standard Operating Procedures (SOP’s) related to Medical Summarization Process and Clinical Data Abstraction
● Possess superior diagnostics skills, expertise in identifying issues, forming hypothesis, designing and conducting analysis, synthesizing conclusions into recommendations and implementing change.
● Keen customer centric approach with skills in addressing client priorities and resolving escalations within prescribed TAT, thereby attaining client delight and high compliance scores
● Leveraged skills in undertaking operational analysis, scanning business processes, identifying performance trends & bottlenecks, conducting data analysis and preparing reports
● Led the process trainings and conducted knowledge sessions to the team
● Expertise in Quality reviews on the data summarization & abstraction
● Expertise in team handling, status tracking and reporting