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Skills

  • Admin Assistant
  • Admin Support
  • Appointment Setting
  • Chat Support
  • Cold Calling
  • Compliance Consulting
  • Consumer Research
  • Csr
  • Customer Satisfaction
  • Customer Service
  • Email Services
  • Global Telecommunications
  • Google Docs
  • Management
  • Ms Excel

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Services

  • Talented Project Manager/ Customer Rep

    $15/hr Starting at $30 Ongoing

    Dedicated Resource

    I've been a project manager for almost 4 years. I handled several TELCO clients in the US. I am proficient in customer handling, phone skills, email and chat support. Handling projects or service request...

    Admin AssistantAdmin SupportAppointment SettingChat SupportCold Calling

About

Experienced Project Manager / Customer Service Representative/ Appointment Setter/ Chat & Email Support/ Order, Service Delivery Specialist

I have been a project manager for almost 4 years
I Handled almost all TELCO company in US. As a project manager I am responsible for reaching out to several teams and groups . Do emails and chat for faster resolution.
Calling clients and discussing the service request until up and running.

I've been a customer service representative as well for almost 8 years.
As a csr , I am responsible for Managing incoming calls and customer service inquiries. Identifying and assessing consumer needs to achieve satisfaction. Ensure excellent service standards, respond efficiently to customer inquiries and maintain good metric scores.

I trained as an appointment setter for realty companies.

Work Terms

40hrs/ week
payment thru paypal

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