Seasoned Web Researcher, Customer Support profesional and Administrative Support Expert
I am a seasoned freelancer with over 13 years of experience working in customer-facing roles including B2B and B2C platforms and I have been working as a home-based professional for more than four years now.
I am knowledgeable in QA processes, customer service Support; Phone, chat and email, data entry, basic lead generation, web research and other administrative roles.
My many years of working have exposed me to different CRMs like Salesforce, Citrix, Pipedrive, Infusionsoft and Zoho, and many other platforms and tools like Google mail, Outlook, Slack, Evernote, Google Docs, Google Spreadsheet, Google Business, Microsoft Applications etc. I am highly detailed, dedicated, disciplined, fast and efficient individual.
I have also worked with different English accents including that of UK, US, Australia; Asian like Chinese, Vietnamese, Thai, and Korean.
Take me and I'll make your life easy.
Work Terms
I am able to work anytime by the day depending on the client's timezone. My body clock is easily adjustable as I have worked with different time zones.With regards payment, I would love a payment through Payoneer or bank transfer. I can easily communicate through Skype, however, given the many communication platforms now, I would and can always adjust to what the client may request from me. I can communicate by phone, text, slack and other platforms available.