I'm not the best but always working on myself to give the best services in customer service + lead generation + account and event management with great experience with retail clients.

Event Manager in DELIVER Events company (May 2017 - Present)
DELIVER
May 2017 - Present (6 years 8 months)
Sourcing and converting clients to confirm their attendance at our events;
* Assist clients in scheduling their meetings for the products and services relevant to their business.
* Build and sustain long-lasting relationships with existing and potential clients;
- Manage and generate bookings from a developmental sales list
- Manage and sustain accounts throughout the event lifecycle to ensure minimum cancellations
* Proactively self-source and participate in the conversion of an active pipeline;
- React to inbound customer requests via phone and online
- Qualifying/ identifying potential clients’ investment projects and current challenges.
- Ensure accurate and timely CRM and daily sales reporting
Attend our flagship company Event, and other events.
-------------------------------------------------------------------------------------------------
International Account Senior Advisor (VF NewZealand+VIS)
Vodafone
Aug 2008 - May 2016 (7 years 10 months)
-Act as a front - line interface with customers of Vodafone New-Zealand and Qatar
- Respond to customers over the phone and resolve their inquiries.
-Facilitate and provide a Vodafone global customer service standard, own and manage the client
relationship: resolving calls efficiently and effectively.
-Ensure service level agreements are met and maintained.
-Work as pert of a team to ensure offering world - class customer service at all time,
-Communicate positively with all involved parties in order to facilitate customers receptions of the
expected distinguished services.
-Mentor and support new employees.
-Use the job tools (telephone and computer) effectively.
-Meeting service levels in handling all the transactions measured through productivity reports.
-accuracy in handling all assigned tasks.
-Maintain professional work relationship, with colleagues, supervisors and managers
*************************************************************************************
International Account Tier 2 Advisor (Xbox UK account)
Microsoft Xbox Series X
Jan 2006 - Mar 2008 (2 years 3 months)
-Act as a front - line interface with customers of Vodafone New-Zealand and Qatar
- Respond to customers over the phone and resolve their inquiries.
-Facilitate and provide a Microsoft global customer service standard, own and manage the client
relationship: resolving calls efficiently and effectively.
-Ensure service level agreements are met and maintained.
-Work as pert of a team to ensure offering world - class customer service at all time,
-Communicate positively with all involved parties in order to facilitate customers receptions of the
expected distinguished services.
-Mentor and support new employees.
-Use the job tools (telephone and computer) effectively.
-Meeting service levels in handling all the transactions measured through productivity reports.
-accuracy in handling all assigned tasks.
-Maintain profess

Work Terms

I prefer to work on USA time zone,
15-17$ hourly rate