SALES AND MARKETING EXPERT

Callbox Inc.
Sales and Marketing Analyst
iNSIDE SALES SPECIALIST
Accomplishes marketing and sales human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
Improves product marketability and profitability by researching, identifying, and capitalizing on market opportunities; improving product packaging; coordinating new product development.
Using lead generation software to create organised lists of prospective customers.
Keeping the marketing database up-to-date by inputting new data, updating old records and performing cross checks. 
Generating leads through phone calls, emails and face to face interactions. 

TRANSCOM WORLDWIDE PHILIPPINES INC.
CUSTOMER SERVICE REPRESENTATIVE

Provides simple troubleshooting related to cable service problem.
Assist customer regarding billing disputes or related thereof.
Appointed to make sales for Comcast product such as Cable, Phone and Internet services
Ensure reliable information to the customers for customer satisfaction.
Top 2 seller of the whole CSR agents during probationary.
Top 25 performing agent with low AHT and consistent 80%-100% Voice of the Customer score on customers satisfaction survey on every call
Consistent target hitter for agents Score card.

Work Terms

Monday to Friday