I am an experienced Customer Relations Specialists. I've handled Inbound, Outbound, Email, Chat, Technical Support. You can count on me.
Hi! My name is Rose and I have 8 years experience in the call center industry working for IBM, Concentrix-Daksh, Teleperformance, Sitel Phils.Corp as Customer Relations Manager, Customer Relations Specialist, Customer Service Support, Technical Support and Sales Agent respectively.
- worked as Live Chat Support for 3 years
- worked as Email Support for over 3 years
- Inbound Phone Support for more than 8 years
- Outbound Phone Support for a year
- Social Customer Support for a year
- Front Office for a year
- Back Office for 4 years
Most recently I have worked as a Customer Relations Manager for Concentrix and I am with General Motors Account. I’m responsible for providing dealers information on a part (of the vehicle), their pricing information, availability of the part. I handled inbound calls/outbound calls, emails, escalations.
I know how hard giving satisfaction to a customer but I can provide extra mile to them even when not needed.
Work Terms
I can work 4-8 hours a day. My preferred mode of payment is online money transfer through my debit account.