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Skills

  • ITIL
  • Itsm
  • Management
  • SAP
  • SAP Solutions
  • ServiceNow
  • Twilio

Services

  • ServiceNow

    $20/hr Starting at $25 Ongoing

    Dedicated Resource

    I have an overall of 14+ years of experience in IT Industry and working in ITSM Tools since 2005. I have been working in ServiceNow since 2012. Im into ServiceNow Implementation, development and administration...

    ITILItsmManagementSAPSAP Solutions

About

Working in ServiceNow since 2012 and have done Incident, Change, Problem, On Call Schedule, Notify, Event Management, Discovery, Reporting, Orchestration, CMDB implementation. Implemented more than 150 catalogs including design approach and work flow. Automated cloud provisioning, typical Server related tasks, AD activities using Orchestration. Integrated several applications such as SAP Solman, LDAP, HPSM, Splunk, Twilio etc. with ServiceNow. Have implemented custom application to use in Financial Management, Cab booking based on the requirement. Been part of several upgrades and holding certifications in ServiceNow such as CSA, CAD, ITSM, Event Management and several micro certifications.