Elevate Your Productivity, Amplify Your Presence: Your Dedicated Virtual Assistant for Seamless Social Media Management and Expert Administrative Support
I am well-versed in a variety of office applications. I have extensive experience using Microsoft Office Suite, including Word for document processing, Excel for spreadsheet analysis, and PowerPoint for presentations. Additionally, I am familiar with Google Workspace, which includes tools like Google Docs, Sheets, and Slides. In the realm of graphic design, I have developed a proficient understanding of Canva's features and capabilities, utilizing it as a versatile tool for creating visually appealing and engaging designs. I am comfortable navigating and utilizing these applications efficiently, and I am always open to learning and adapting to new office technologies as needed for the role.
I bring over a decade of extensive experience in the field of Business Processing Outsourcing (BPO). In my extensive call center career, I have assumed diverse roles, including Customer Service, Sales, Technical Support, Quality Assurance, Operations, and Learning & Development.
With my solid background in customer service, I am fully prepared to handle customer inquiries efficiently and address their concerns. My experience extends to efficient data entry, file management, and content creation. I am well-versed in multitasking and ensuring that daily operations run smoothly. Furthermore, I possess a strong command of both written and spoken English.
I’ve enjoyed the past 7 ½ years with my current employer, but I’m ready to take on a role that can offer me more flexibility and a fresh challenge. While I get to do the job I want, it’s not as financially rewarding as I hope it to be, so I'm also exploring other opportunities to supplement my income. In the long run, if things go well and the pay is better in freelancing, I am open to making this a full-time commitment since I also want to spend more time with my family at home.