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Skills

  • E Commerce
  • French
  • Administrative Assistant
  • Airtable
  • Appointment Setting
  • Calendar Management
  • Chat Support
  • Client Administration
  • Client Assessment
  • Client Contact
  • Client Development
  • Client Issue Resolution
  • Client Orientation
  • Communication Skills
  • Customer Service

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Services

  • Excellent French Customer Support

    $7/hr Starting at $25 Ongoing

    Dedicated Resource

    Passionné de relation clientèle, Je travaille en tant que support client depuis plus de 6 ans. Mon expérience au sein de diverses industries me permet d'assurer un très bon service à la clientèle, Au...

    AirtableChat SupportClient AdministrationClient AssessmentClient Contact

  • French Multi Task Virtual Assistant

    $7/hr Starting at $25 Ongoing

    Dedicated Resource

    Je suis Justin, votre assistant virtuel. J'aide les petites entreprises et les startups, notamment le e-commerce et l'immobilier dans la gestion administrative et marketing pour augmenter leur activité...

    Administrative AssistantAppointment SettingCalendar ManagementCommunication SkillsE Commerce

About

Excellent French Customer Support for your Business and French Multi Task Virtual Assistant Worker

You are looking to delegate tasks such as customer support and some administrative tasks, I am your man.

Responsible, dynamic and proactive, I speak perfect French and I am always ready to take on challenges. I am versatile with a strong passion for supporting and helping others. I do my best to improve my skills and my work. In addition, I have strong communication and persuasion skills to deal with all types of consumers.

I have 8 years of experience in customer support in companies with millions of customers. I have a perfect command of management tools such as Notion, Airtable, Slack, Gather, as well as some customer management tools (e-commerce, dropshipping, real estate) such as: CRM (Freshdesk, zendesk ...) Mail, Shopify, Airbnb, Ringover, Social Networks, Marketing

I offer different types of assistance:

- Managing emails and calls
- Handling customer requests
- Customer support via chat and phone.
- Product listings on E-commerce shop (Shopify)
- Administrative tasks of data entry, email processing.
- Order entry and tracking
- Answering product question and product support
- Answered ticket
- Refund/Cancellation E-commerce Store
- Management of acquisition platforms for real estate (Airbnb, Booking...)
- Management of ads, bookings, calendar, price and dispute on Airbnb...
- General Virtual Assistant

What can I do for you? Feel free to contact me and let me know your professional needs whatever your field.

Work Terms

I can work more than 40 hours a week and I can be reached by email, chat, phone and video call. All means of communication are suitable for me.

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