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Skills

  • Appointment Setting
  • Business Analysis
  • Client Coordination
  • Cold Calling
  • Customer Experience
  • Customer Service
  • Outbound Sales
  • Process Management
  • Process Optimization
  • Project Planning
  • Quality Assurance
  • Quality Management
  • Root Cause Analysis
  • Telemarketing

Services

  • Customer Service Specialist

    $8/hr Starting at $50 Ongoing

    Dedicated Resource

    A skilled Manager and a Certified Quality Professional with extensive and successful 10 years experience in Customer Service & BPO in the field of Quality Assurance, Project Management, Training & Development,...

    Appointment SettingBusiness AnalysisClient CoordinationCold CallingCustomer Experience

About

Experienced BPO Professional, Customer Experience Management & Quality Assurance Specialist

A skilled Manager and a Certified Quality Professional with extensive and successful 10 years experience in Customer Service & BPO in the field of Quality Assurance, Project Management, Training & Development, Compliance Control etc. with a capability to manage several functions and team simultaneously.

Proven leadership skills involving managing, developing and motivating teams to achieve their objectives.

Holds diverse experience of working with clients from industries like Telecommunication, FMCG, Internet Service Provider, Health Sector and Vehicle Tracking

Work Terms

Hours of Operations - 5 Hours a Day (can be extended)
Payment Mode - Western Union or Bank Transfer
Method of Contact - Email, Skype or Call