Seeking a job which offers challenge and growth with an opportunity to enrich my knowledge and skills.
I'm currently working in an MNC as a team lead operations & handling a team of 23 agents. I manage day to day transaction processing target based volume keeping the clients SLA's in mind. The work involves everyday excel based transaction reports, weekly & monthly MIS reports, weekly & monthly power point presentations for shareholders which describes the actual payments & transaction processing job done in the system, agents efficiency maintenance, weekly client calls to interact & resolve clients questions directly & escalation handling through email (Average emails/day containing reports-12).
I like the email & chat support as this is a job my skills best suits for.
Work Terms
Flexible for any time.
Skype-varunverma30