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Skills

  • Functional Design
  • IT Infrastructure Design
  • ITIL
  • Operations Management
  • Process Design

Services

  • ServiceNow Functional Solution Consltnt

    $10/hr Starting at $25 Ongoing

    Dedicated Resource

    Functional Solution Architect - ServiceNow ITSM: Working with clients to gather business requirements, designing ITSM solutions based on those requirements, creating, and presenting solution designs,...

    Functional DesignIT Infrastructure DesignITILOperations ManagementProcess Design

About

IT Service Management | IT Infrastructure Management | Project Management | Transitions & Migrations | Functional Solution Architect - ServiceNow ITSM | IT Visionary Leadership

Seasoned Infrastructure Transformation Manager, with chronicled success in overseeing the planning, design, and implementation of large-scale IT infrastructure transformation projects. Potential Scrum Master – equipped with a deep understanding of IT infrastructure technologies and operations, as well as project management expertise to lead teams through the complex process of transformation. A maven known for working closely with stakeholders and technical experts to define the scope of the transformation project, implement ServiceNow ITSM solutions, develop a detailed project plan, and design the technical architecture and roadmap for the transformation.

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