IT Professional
I am a seasoned IT expert with over two decades of experience, certified as MCSA
and MCSE since 2001.
Throughout my career, I have supported SMEs across various industries, including:
Accounting; Manufacturing; Legal; Security; Fintech; Construction; Medical; Staffing
My expertise includes:
Hardware: Troubleshooting, assembly, and upgrades for laptops, desktops, and
servers.
Software: Installing, configuring, troubleshooting, and supporting Microsoft operating
systems, Microsoft Office applications (all versions), and widely used accounting and
payroll solutions.
Networking: Proficient in TCP/IP, LAN, WAN, VPN, CCTV, VOIP, and wireless
technologies, enabling me to set up and maintain robust connectivity solutions. I am
also experienced with NAS systems and comprehensive backup and disaster recovery
strategies.
Cloud Solutions: Skilled with both Microsoft and Google cloud platforms.
Automation and Reporting: Utilizing tools like Microsoft Power Platform, Power BI,
Appsheet, Smartsheet, and Zapier to create efficient automations for effective
business process management and reporting.