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Skills

  • Avaya
  • Client Issue Resolution
  • Phone Support
  • Account Management
  • Appointment Setting
  • Calendar Management
  • Chat Support
  • Client Administration
  • Client Assessment
  • Client Contact
  • Client Orientation
  • Customer Service
  • Customer Support
  • Data Entry
  • Documentation Services

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Services

  • Virtual Receptionist/Dispatcher

    $30/hr Starting at $25 Ongoing

    Dedicated Resource

    Being your virtual receptionist/dispatcher services will include: *Answering inbound phone calls *Scheduling and managing appointments for customers/clients *Contacting your employees to provide them...

    Appointment SettingAvayaClient Issue ResolutionEmployee RelationsMessaging
  • Customer Service Representative

    $30/hr Starting at $25 Ongoing

    Dedicated Resource

    As a customer service representative I can provide the following: *Answer inbound phone calls to assist the customer with issues and concerns regarding their account or services. *Perform remote troubleshooting...

    Account ManagementAvayaChat SupportClient AdministrationClient Assessment
  • Data Entry

    $25/hr Starting at $25 Ongoing

    Dedicated Resource

    For my data entry services I will provide the following services: *Update, organize, and manage contact lists *Update, organize, and manage calendars, schedules, and/or agendas. *Update and organize files...

    Calendar ManagementData EntryDocumentation ServicesInvoicingOrganizational Development

About

virtual assistant, data entry, inbound/outbound phone calls, customer support, email management, social media content/marketing/advertising.

Most recently, I have been involved with customer service. Answering inbound phone calls, handling issues and complaints from customers and attempting to resolve their issues. Scheduling appointments for technician to visit their home when necessary.

Prior to that, I was an emergency medical technician working for an ambulance service. I obtained the knowledge about different conditions and medical terminology.

With both of these experiences, I have obtained correct, accurate documentation and organization of documents.

All of my previous experiences plus the knowledge that I continue to gain from my experiences, I would be the perfect person to accomplish a remote goal that you need to have taken care of.

Work Terms

Hours of operation, terms of payment, and communication are negotiable.