Job Title: Mall Service Representative
Job type: Part-time
Work place: Home office
Responsibilities and tasks
1: Customer consultation: Handle customer inquiries, complaints and feedback, and provide quality customer service.
2: Order processing: processing orders, including placing, modifying, canceling and tracking delivery status.
3: Product information: Update and maintain the information and prices of goods in the mall to ensure accuracy.
4: After-sales service: deal with return and exchange requests to solve customers' problems after purchase.
5. Marketing: Assist in planning and executing promotional activities to enhance the popularity and sales of the mall.
Job requirements
1: Communication skills: Good communication skills, able to interact with customers in a friendly manner.
2. Problem solving ability: able to effectively solve customer problems and complaints.
3: Meticulous and patient: pay attention to details, and be patient to deal with various customer needs.
4: Flexibility: The ability to adapt to flexible working hours and handle diverse tasks.
Advantages and benefits
1: Flexible working hours: suitable for people with other responsibilities or interests.
2: Remote work opportunities: You can work from home to save commuting time.
3. Career development: Provide learning and development opportunities to enhance customer service skills.
4: Friendly working environment: support and encourage employees to grow and progress.
The job requires a large number of part-time workers every day