Attempt the impossible in order to improve your work
I am here to provide you with a wide variety of support such as E-commerce customer support, Telemarketing & Appointment setting, Data entry and even order fulfilment for your Dropshipping business.
I've been working as customer support for almost 5 years in several BPO companies that provide customer support in the US and Canada. Was even promoted as a Supervisor (Straight Talk Wireless) in a phone service provider and I've accomplished this by being one of the top performers on our cite (High QA Scores, No schedule issues, Good feedback from customers).
Here's a list of all the skills that I can offer you:
● Phone support (Inbound/outbound)
● Email & Chat Support
● Facebook Moderator
● Product research/Web research
● Order fulfilment (Shopify)
● Data Entry/Data encoding
● General VA/Office work
● Email Sales Support
● Telemarketing/Telesales & Appointment Setting
● Cold Calling
Proficient in:
● Zendesk
● Freshdesk
● Aircall
● Airtable
● Shopify
● Shipping easy
● Oberlo
● Stripe
● FrontApp
● Slack
● Trello
● Intercom
● Asana
● Quip
● Crisp
● Elevio
● Zopim
● Zoho CRM
● Google Drive (Docs, Spreadsheets, etc.,)
● Microsoft Office
● Calendly
● Adobe Indesign
Meeting my client's expectation is always my priority. To every project I worked with, I always give my full dedication with 100% satisfaction!!
Please don't hesitate to drop me a message anytime. Thank you!