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Skills

  • Customer Retention
  • Customer Service
  • Event Management
  • Acquisition Sales
  • Admin Support
  • Advertising
  • Brand Advertising
  • Brand Awareness Programs
  • Data Acquisition
  • Data Retention
  • Direct Digital Marketing
  • Event Planning
  • Management
  • Marketing
  • Personal Banking

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Services

  • Digital Marketing Associate

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

    BANK OF THE PHILIPPINE ISLANDS • Assists in the implementation of digital marketing strategies. • Assists in the performance of monitoring, research and analysis of relevant information about the bank’s...

    Direct Digital MarketingSocial Media Marketing

  • Marketing Associate

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

    BANK OF THE PHILIPPINE ISLANDS • Assists Segment Officers / Program Managers in: a) Liaising with product/segment teams in developing and implementing acquisition, retention and product hits programs/initiatives...

    Acquisition SalesAdmin SupportAdvertisingBrand AdvertisingBrand Awareness Programs

  • Customer Service Associate

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

    June 2008 to September 2009 • Promotes High Customer Service Level, Brand Loyalty and Customer Retention • Resolves product or service problems by clarifying the customer's complaint; determining the...

    Customer RetentionCustomer ServiceManagement

  • Sales and Customer Service Officer

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

    March 2007 to April 2008 • Deals directly with customers either by telephone, electronically or face to face. • Handles, resolves and responds promptly to customer complaints and queries. • Set up new...

    Customer ServiceEvent ManagementSales

About

Sales, Customer Service, Admin and Marketing Services Professional (10 years' experience)

I'm Arlene "RL" Alvarez", and I'm a Marketing graduate from Far Eastern University, Manila Philippines. I've worked for several companies with different industries for 10 years now. Companies such as BCI Asia PTE Ltd. for Construction Leads, UBIX Corporation for Retail Sales/Distribution of Konica Minolta Copiers, Globe Telecoms for Postpaid Customer Service and Bank of the Philippine Islands for Personal Banking Segment Marketing and Digital Marketing. Most of my experiences and expertise with these companies are in the field of Sales, Customer Service, Admin and Marketing Services.

My passion lies in the said fields above. I'd be an excellent candidate for the projects related to these fields as I have had strong background, proper trainings and first hand experience with it (in a Corporate Set-up), along with my coordination, management and problem solving skills.